Please update the Firmware & MCU to the latest version via the link below,here are some tips to help you get it done: ①G13 Version：Make Sure your unit is QCM6125 Andorid 13 zst27_sc138_13_(20...

Please email or provide a link for installation instructions for connecting an amplifier to the headunit. I lost the wiring diagrams/ manual. - sound is red/white? and remote power on/off the amp?

@Support Dasaita 

@Rayo Pizarreno  https://www.dropbox.com/scl/fi/05xsn33yaco1qzc8fmn2v/update.zip?rlkey=7lj4j3l1unpb7mured9svoc2g&dl=0 Here are some tips to help you get the work done: 1.Dow...

@Carlos Contreras Please provide a pic of showing your OEM radio,so that we could better confirm.

@Genghis Quan  Hi Genghis, Could you please go to Settings>About machine and provide the following version information: 1.A clear photo of the stereo's Built Number.2.A clear photo of th...

I just installed my G13 in my Toyota Tundra and have sound issues. The sound is very low coming out of my front door speakers. The front right door is lower than the front left door. I can hardly h...

@Aramis Gonzalez Hi Aramis， Could you please try to remove the external mic to check if the internal mic work good?

@Support Dasaita I checked everything you asked. There's nothing muted and when set to Manual/All there is still a problem. Checking more closely tonight, with these settings I get some sound from...

@JoMaRS Dear JoMaRS， Thank you so much for your time and effort in this matter!We are very honored to have such a professional customer provide us with advice, and we have already reported this to...

@Support Dasaita 

@Support Dasaita 

Can you please provide a link to the Vivid 11 update for my HA5469 PX6 Andorid 11 unit! telenav_vivid_rk3399_11.0_ota(20230728) <---- Need this!!! Your website is not very intuitive. 

This operations should be performed on the smartphone or on the head unit?(I'm having issue with Android Auto Wireless on PX6 unit)

Hi,I did solve it upgrading to VIVID10 and then VIVID11.Everything is working fine.Alessandro

 @Ahmed MarwanThank you for reaching out to us.To ensure the specific solution for your car stereo,please provide us with your Order details(Including Order Number&Unit model&Version)....

Hi, my name is Aramis. I purchased a Max 10 PX6 and my mic is not working good. There a lot of background noise. How can I put it for the default setting again, and should I use the external mic or...

Appreciate the suggestion — they seem like a team that goes beyond visuals and into real problem-solving. Did they help you with strategy too?

CAMIN cable is right connected. the cambus is correct CB068 the cables are all correctly connected tomorrow I'll check canbus options again, but I've checked them several times.for now thanks, up...