@Giovanni Carollo
Hello.
Upon checking, we notice that your photo still is the previous one.
Please go Settings > About Machine, then re-send the current Build Number photo to us.
So that we can confirm further.
Thanks in advance.
@Giovanni Carollo
Hello.
Upon checking, we notice that your photo still is the previous one.
Please go Settings > About Machine, then re-send the current Build Number photo to us.
So that we can confirm further.
Thanks in advance.
@Support Dasaita
@info Dasaita
Good day, please see below screenshot after update.
Hi. Can I get a link to updates for this g13 I just bought? Wireless android auto is dropping out and almost never connecting.
@Giovanni Carollo
Hello.
If you tried to do the update but it still not work, it might be a hardware issue.
If you are considering ordering the latest Android 13 item, our team remains ready to assist you with alternative products.
@Brian Strickland
Hello.
Please check the update tutorial below then give it a shot.
-----------------------------------------------------------
Update File:
System Firmware-G13-20251030:
https://www.dropbox.com/scl/fi/z47cujybwxdgj15bokfbz/update.zip?rlkey=cbh8x18aszp1vj9pso77u154e&dl=0
MCU-4.17a:
https://www.dropbox.com/scl/fi/6g03cdcsfz2ynsk2wnimm/hmcu.img?rlkey=cqxi7l0uaogy9tc8zdpr82329&dl=0
Tips:
1.
Download above update file via your computer/laptop.
2.
Format USB drive to FAT32 Format.
3.
Copy the file “update.zip”&“hmcu.img” to the root directory of USB drive.
4.
Insert USB drive into the unit via USB cable;
then it will pop up automatically a window of update.
Alternatively, please manually go "Settings > System > System updates/MCU updates" to start the update.
***NOTE:
Please make sure that you have ticked option "Wipe data and format flash!".
Reference Operation Video:
https://www.dropbox.com/scl/fi/7tgvc28sn77ux6g6fmosm/MCU.mp4?rlkey=7p5940e12kb88a42zue6qntft&e=1&dl=0-----------------------------------------------------------
Buenas tardes, tengo un G13, que versión instalar? La V1 ó V2?
GRACIASSSSSS
@Support Dasaita
@Info Dasaita
Since based on what your advising it is a hardware issue, is not covered under warranty? As in that case unit is defective as it turns on & off radomly/works though screen is back majority of the time. What other options are there, besides me having purchase another unit. Thank you in advance.
@Support Dasaita update installed fine but did not fix the issue. If I watch wifi on my phone, the android auto attempt will drop at the same time the wifi connection attempt does.
I noticed that if my phone is far away, 20 feet or more, wireless works fine. As soon as I get closer it drops.
@Javier Moreno
Hello.
To further confirm, please go Settings > About Machine,
then provide the following picture: Build Number; MCU version.
Besides, please send your Order Number & Purchase Date to us.
@Giovanni Carollo
Hello.
For your information, regarding the valid orders from our official store, we offer 1-year warranty from the date of receipt.
Please provide us with your Order Number & Purchase Date, so that we can check if it is eligible for warranty.
@Support Dasaita 
@Support Dasaita 
@Support Dasaita 
@Brian Strickland
Hello.
Please try to do as follows:
1. Re-pair your phone's Bluetooth with the head unit.
2. Enable Android Auto on your head unit.
3. On your phone, turn on Wi-Fi and search for your head unit's hotspot (e.g., "Android-***") to connect.
4. Go back to the Android Auto interface, it should connect automatically.
If no luck, please write a mail regarding to your issue details and indicate your Order Number & Purchase Date in email subject.
So that we can arrange the personnel to follow up better.
✉️Email: team@dasaita.com
@Support Dasaita this did not help but it did give me a clue. After playing with the Hotspot I realized it was creating itself at 5g. Having had many issues with 5g over the years accross many devices I decided to change the Hotspot type to 2.4g. This fixed the problem immediately.
Thank you for the help, and I hope my discovery helps others in the future.
@Brian Strickland
Hello.
Glad to hear that the problem has been fixed.
Welche Version muss ich denn laden V1 oder V2
@Javier Moreno
Hello.
Thanks for sharing the pictures.
Upon checking, it is V1, and it already is the latest version.
@AO1967
Hello.
Based on your picture, it is V1.
@Support Dasaita
Vielen Dank für ihre schnelle Antwort!.
