zlink/carplay crash repeatedly


  • @tland It should be IOS related issue, could you go to Settings > About Machine and send us the Build Number and MCU version, we would like to guide through firmware update.


  • I have 3 different headunits each running a different Firmware, MCU, and Zlink versions. Ever since getting an iPhone 17 Pro Max with iOS 26 (currently iOS 26.2),  two of the three units keep crashing (Android 9 and 11) Zlink/Carplay within minutes, but stay connected to Bluetooth. 

    The Android 10 unit seems to work reliably.  All three worked great with my iPhone 13 Pro and 15 Pro Max.  I tried updating the firmware on one of the two crashing units, but it's still reacting same.  I heard Apple is running an iAP2 handshake which could be causing the issues with Zlink.  Here are the details of my setups (only unit 3 is working):

    1. Android 11 PX6 - rk3399.....20220727.181020     MTCE_AW_V3.78_4       Zlink V5.4.99              (Updated to rk3399.....20250401.153219, but still crashing)
    2. Android 9 PX6 - rk3399 20191031.142719          MTCE_HA_V3.37_1       Zlink V3.5.4
    3. Android 10 PX6 - rk3399 20201019.100341        MTCE_HA_V3.69c_1      Zlink V4.06

    I heard Apple is not fixing the issue and vendors need to provide patches.  Hopefully this information helps you with the necessary updates/fixes.

     


  • I have 3 different headunits each running a different Firmware, MCU, and Zlink versions. Ever since getting an iPhone 17 Pro Max with iOS 26 (currently iOS 26.2),  two of the three units keep crashing (Android 9 and 11) Zlink/Carplay within minutes, but stay connected to Bluetooth. 

    The Android 10 unit seems to work reliably.  All three worked great with my iPhone 13 Pro and 15 Pro Max.  I tried updating the firmware on one of the two crashing units, but it's still reacting same.  I heard Apple is running an iAP2 handshake which could be causing the issues with Zlink.  Here are the details of my setups (only unit 3 is working):

    1. Android 11 PX6 - rk3399.....20220727.181020     MTCE_AW_V3.78_4       Zlink V5.4.99              (Updated to rk3399.....20250401.153219, but still crashing)
    2. Android 9 PX6 - rk3399 20191031.142719          MTCE_HA_V3.37_1       Zlink V3.5.4
    3. Android 10 PX6 - rk3399 20201019.100341        MTCE_HA_V3.69c_1      Zlink V4.06

    I heard Apple is not fixing the issue and vendors need to provide patches.  Hopefully this information helps you with the necessary updates/fixes.


  • Dear @Chris C. ,

    We would like to tell you that Android 9 does not support the IOS 26.2 so it may crash when you use the Iphone 17 to connect it.

    As to the Android 11, we would like to tell you that firmware which is released on April 1st could fix the problem. You said that you have updated the firmware, could you please go to Settings > About Machine and send us your current Build Number of the Android 11 unit so that we could better confirm? We want to check if the 20250401 is updated successfully or not.

    Thank you for your cooperation.


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