Troubleshooting

Self-help guide for diagnosing and resolving common issues.

59 Topics 0 Followers

Navigation & Map & GPS

10/16/26, 9:35 AM

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327
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Support Dasaita
10/16/26, 9:35 AM

@Injineer Hello. To better assist you, please record a short video showing the is...
SIM Card

9/18/26, 2:23 AM

26
Topics

278
Posts

SD

Support Dasaita
9/18/26, 2:23 AM

@DJ Horton We understand your concern. We suggested email only because some troubleshooting may...
Other system technical supports

7/28/26, 12:51 PM

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Topics

104
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davidjenkins7473
7/28/26, 12:51 PM

That sounds frustrating. Hopefully it's just a simple electrical issue.
No Power(Restarting/Ramdom Reboot)

7/3/26, 9:18 AM

73
Topics

514
Posts

SD

Support Dasaita
7/3/26, 9:18 AM

@Heber There is no separate setting to switch between the internal and external microphone...
Apps(Applications)

10/16/26, 9:21 AM

51
Topics

289
Posts

SD

Support Dasaita
10/16/26, 9:21 AM

@Mcgyver83 Hello. Please check if you have selected the correct region:Go to Settings >...
Bluetooth

8/21/26, 8:03 AM

73
Topics

552
Posts

SD

Support Dasaita
8/21/26, 8:03 AM

@Barry Hi Barry, For a complete shutdown, go to Settings and set the timer to the minimum： ...
Settings

7/23/26, 6:27 AM

76
Topics

521
Posts

SD

Support Dasaita
7/23/26, 6:27 AM

@Oscar Martinez Hello.Please try to do as follows:Go Settings > CAR > Extra settings...
Factory Rear Camera/360/Lane watch

9/10/26, 3:26 AM

42
Topics

264
Posts

SD

Support Dasaita
9/10/26, 3:26 AM

@Scott Gardner Plus: Also please make sure the setting is set OFF: Settings > Car > ...
Radio

10/16/26, 6:39 PM

35
Topics

203
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james30263
10/16/26, 6:39 PM

@Support Dasaita Here you go.
Touchscreen

7/29/26, 7:24 AM

40
Topics

197
Posts

SD

Support Dasaita
7/29/26, 7:24 AM

@Richard Oliver
Internet(Wifi/Hotspot/4G LTE)

9/5/26, 6:18 PM

41
Topics

248
Posts

MP

Marco Previtera
9/5/26, 6:18 PM

Hello, I have a G13 unit installed on my 2020 Honda Hr-V. I've had it for a few weeks now, and it...
Audio(Amplifier/Speaker)

8/5/26, 1:29 AM

77
Topics

540
Posts

SD

Support Dasaita
8/5/26, 1:29 AM

@Amy Crocker Dear Amy, Please go to Settings > About machine and send us a screenshot about t...
Zlink(CarPlay/Android Auto/Mirrorlink)

10/16/26, 11:31 PM

219
Topics

1.9k
Posts

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wan_bill
10/16/26, 11:31 PM
Call

8/21/26, 8:16 AM

49
Topics

406
Posts

SD

Support Dasaita
8/21/26, 8:16 AM

@Jack P Please update the Firmware and MCU to the latest versions using the links below. F...

PC

USB not working PX6 VIVID/SCOUT Android 10
9/14/24, 7:14 AM • Paul Carroll 9/20/24, 2:12 AM

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SD

Support Dasaita
9/20/24, 2:12 AM

@Paul Carroll Yes it's the only firmware prior to 20240126. We are sorry thaat developer mode is...
JJ

Jeep Gladiator 2022 Incorrect display on instrument cluster
9/4/24, 9:37 PM • Jeff Johnson 9/6/24, 1:11 PM

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4
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211
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JJ

Jeff Johnson
9/6/24, 1:11 PM

@Support Dasaita Thank you. I received your email and replied. We can continue in email.
GM

Honda Fit/Jazz 2015 Flashing/ghosting and lack of car functions/cameras
8/17/24, 1:07 PM • George Motter 9/4/24, 3:05 AM

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4
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128
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SD

Support Dasaita
9/4/24, 3:05 AM

@George Motter Hi George, We totally understand the problem you're having. If you have the Ste...
SM

USB stopped working
11/6/23, 6:13 PM • Srdjan Maksimovic 8/29/24, 12:13 PM

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on

osamu nonaka
8/29/24, 12:13 PM

I updated the firmware to the px6 android11 vivid10 specifications, then updated to vivid11.
EM

#usb #4Runner G12 USB Charging
7/31/24, 4:10 AM • Erik Marr 8/1/24, 2:04 AM

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2
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284
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SD

Support Dasaita
8/1/24, 2:04 AM

@Erik Marr Hello.For your information, our unit comes with a single USB cable and a dual U...
JB

Bad wires amd overheating
6/29/24, 6:49 PM • Jacques Brown 7/12/24, 3:30 AM

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3
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181
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SD

Support Dasaita
7/12/24, 3:30 AM

@Jacques Brown Sorry for bothering you, we found that you have not contacted with us for a few da...
SA

Car radio on my PX30 hasn't been working.
6/17/24, 12:23 PM • SALVATORE AIERA 6/21/24, 12:54 PM

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SA

SALVATORE AIERA
6/21/24, 12:54 PM

@Support Dasaita I performed a complete system reset, and the car radio is working again without ...
CC

Dasaita vivid 11 DASAITA PX6 Surbra wrx 2017 Dasaita vivid 11 head unit screen flickering
5/29/24, 2:13 AM • Charles Christianson 5/31/24, 1:34 AM

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SD

Support Dasaita
5/31/24, 1:34 AM

@Charles Christianson We are wondering if you consider updating the firmware to the latest. Vivi...
GC

App per blocco schermo
2/2/24, 6:33 PM • Gennaro Costanzo 4/26/24, 10:35 AM

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GC

Gennaro Costanzo
4/26/24, 10:35 AM

Grazie, scaricato ed installato, va alla grande
AR

steering wheel control #bluetooth #usb Steering Control, USB Disconnecting and Bluetooth Not Working
10/10/23, 9:21 PM • Andy Rafael 11/2/23, 3:07 AM

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11
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653
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SD

Support Dasaita
11/2/23, 3:07 AM

@Andy Rafael Please follow the steps to update the firmware. https://www.dasaita.com/community/...
WO

Vivid11 with Galaxy S22 - not able to connect to android auto with usb or wireless
10/10/22, 10:40 PM • Willian Ortega 7/15/23, 6:15 AM

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7
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382
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SD

Support Dasaita
7/15/23, 6:15 AM

@Juan Perez Hi there, we are wondering if you have updated the new firmware and please let us kno...
CR

LTE/4G USB Modem
12/2/22, 7:22 PM • Christopher Rains 12/15/22, 4:37 AM

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PM

Philippe Marsteau
12/15/22, 4:37 AM

I have exact same question. Hopefully someone can confirm.
CA

USB Pop up message.
9/27/22, 8:17 PM • Cisco A 10/7/22, 1:53 AM

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3
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562
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CA

Cisco A
10/7/22, 1:53 AM

@Iker Gomez Got it. I will do so. Thanks.
AR

DVR App wont work on USB
9/18/22, 4:38 AM • Allan Ramos 9/18/22, 4:38 AM

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AR

Allan Ramos
9/18/22, 4:38 AM

Hi! need help for my DVR to work i plug to usb not working black screen. Your help appreciated, t...
MS

Can unit be updated without usb?
6/13/22, 8:40 PM • Major Strange 6/14/22, 12:46 AM

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3
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IG

Iker Gomez
6/14/22, 12:46 AM

If your apps keep closing (chrome, Waze...) Is due to an update of the webview. Go to installed a...
TF

bluetooth date/time USB will not always turn on and I am unable to change the time zone
3/7/22, 6:16 PM • Troy Fasnacht 4/15/22, 9:56 AM

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266
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DO

Dasaita Official
4/15/22, 9:56 AM

Hi, Troy Fasnacht We've got your requirement, and will contact&nbs...
VI

CPU temperature MAX10 PX6
2/16/22, 2:08 PM • VLADYSLAV IERMOLENKO 2/16/22, 2:08 PM

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1
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238
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VLADYSLAV IERMOLENKO
2/16/22, 2:08 PM

Здравствуйте, мои дорогие друзья! Подскажите пожалуйста ответ на мой вопрос! После 1 часа работы ...
MJ

Nissan Qashqai 2018 Update Logo. Enter into Recovery mode. Looped logo
10/20/21, 1:39 PM • M JBruguera 11/4/21, 11:13 AM

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3
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356
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IG

Iker Gomez
11/4/21, 11:13 AM

But first try to remove the radio fuse for a minute and connect again...then try the reset button...
PB

Max10-HD and USB
10/25/21, 6:23 AM • Pasquale Barbarossa 10/25/21, 2:52 PM

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2
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Quick Yuan
10/25/21, 2:52 PM

hi the sinlgle USB cable is OTG USB host cable , please see port B

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