Troubleshooting

Self-help guide for diagnosing and resolving common issues.

59 Topics 0 Followers

Navigation & Map & GPS

10/16/26, 9:35 AM

50
Topics

327
Posts

SD

Support Dasaita
10/16/26, 9:35 AM

@Injineer Hello. To better assist you, please record a short video showing the is...
SIM Card

9/18/26, 2:23 AM

26
Topics

278
Posts

SD

Support Dasaita
9/18/26, 2:23 AM

@DJ Horton We understand your concern. We suggested email only because some troubleshooting may...
Other system technical supports

7/28/26, 12:51 PM

14
Topics

104
Posts

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davidjenkins7473
7/28/26, 12:51 PM

That sounds frustrating. Hopefully it's just a simple electrical issue.
No Power(Restarting/Ramdom Reboot)

7/3/26, 9:18 AM

73
Topics

514
Posts

SD

Support Dasaita
7/3/26, 9:18 AM

@Heber There is no separate setting to switch between the internal and external microphone...
Apps(Applications)

10/16/26, 9:21 AM

51
Topics

289
Posts

SD

Support Dasaita
10/16/26, 9:21 AM

@Mcgyver83 Hello. Please check if you have selected the correct region:Go to Settings >...
Bluetooth

8/21/26, 8:03 AM

73
Topics

552
Posts

SD

Support Dasaita
8/21/26, 8:03 AM

@Barry Hi Barry, For a complete shutdown, go to Settings and set the timer to the minimum： ...
Settings

7/23/26, 6:27 AM

76
Topics

521
Posts

SD

Support Dasaita
7/23/26, 6:27 AM

@Oscar Martinez Hello.Please try to do as follows:Go Settings > CAR > Extra settings...
Factory Rear Camera/360/Lane watch

9/10/26, 3:26 AM

42
Topics

264
Posts

SD

Support Dasaita
9/10/26, 3:26 AM

@Scott Gardner Plus: Also please make sure the setting is set OFF: Settings > Car > ...
Radio

10/16/26, 6:39 PM

35
Topics

203
Posts

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james30263
10/16/26, 6:39 PM

@Support Dasaita Here you go.
Touchscreen

7/29/26, 7:24 AM

40
Topics

197
Posts

SD

Support Dasaita
7/29/26, 7:24 AM

@Richard Oliver
Internet(Wifi/Hotspot/4G LTE)

9/5/26, 6:18 PM

41
Topics

248
Posts

MP

Marco Previtera
9/5/26, 6:18 PM

Hello, I have a G13 unit installed on my 2020 Honda Hr-V. I've had it for a few weeks now, and it...
Audio(Amplifier/Speaker)

8/5/26, 1:29 AM

77
Topics

540
Posts

SD

Support Dasaita
8/5/26, 1:29 AM

@Amy Crocker Dear Amy, Please go to Settings > About machine and send us a screenshot about t...
Zlink(CarPlay/Android Auto/Mirrorlink)

10/16/26, 11:31 PM

219
Topics

1.9k
Posts

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wan_bill
10/16/26, 11:31 PM
Call

8/21/26, 8:16 AM

49
Topics

406
Posts

SD

Support Dasaita
8/21/26, 8:16 AM

@Jack P Please update the Firmware and MCU to the latest versions using the links below. F...

JJ

Intermittent sound
4/16/26, 7:31 PM • James Johnston 4/23/26, 2:04 PM

6

6
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95
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JJ

James Johnston
4/23/26, 2:04 PM

Will do thanks
NT

Toyota Tacoma 2015-2022 #wiring Vivid13 Faulty Wiring Harness on 2019 Toyota Tacoma with JBL system
4/9/26, 12:54 PM • Nate T. 4/13/26, 12:33 PM

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5
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126
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SD

Support Dasaita
4/13/26, 12:33 PM

@Nate T. Helo, our team had sent the cable to you.Please check your account later.Thank you!
#camry #JBL #G13 Dashboard clock 2023 Camry
3/17/26, 7:49 PM • Paul A 3/18/26, 9:59 AM

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2
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127
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SD

Support Dasaita
3/18/26, 9:59 AM

@Paul A Hello, Regarding the clock issue on your dashboard, here is the explanation: The...
SD

#bluetooth Bluetooth is not working G13 Bluetooth Connection Troubleshooting
3/18/26, 9:49 AM • Support Dasaita 3/18/26, 9:49 AM

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1
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294
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SD

Support Dasaita
3/18/26, 9:49 AM

G13 Bluetooth Connection Troubleshooting : 1.Please heck if the device name is displayed in the ...
SD

Airbag system error displayed on the dashboard
3/10/26, 9:43 AM • Support Dasaita 3/10/26, 9:43 AM

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1
Posts

48
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SD

Support Dasaita
3/10/26, 9:43 AM

If the airbag system error shows on the dashboard，please follow these steps: Disconn...
GQ

Disable automatic app startup?
2/17/26, 5:05 PM • Genghis Quan 2/28/26, 10:30 PM

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2
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84
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GQ

Genghis Quan
2/28/26, 10:30 PM

@Support Dasaita
CM

Problème Launcher3
2/14/26, 4:01 PM • Christian Menetrey 2/23/26, 12:56 AM

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4
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77
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IG

Iker Gomez
2/23/26, 12:56 AM

@Christian Menetrey you can update the firmware safely. The canbus will still remaiin configured ...
SL

#radio Radio app disappeared after factory reset
2/1/26, 12:25 AM • Santiago Larreategui 2/7/26, 3:28 AM

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4
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194
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SD

Support Dasaita
2/7/26, 3:28 AM

@Santiago Larreategui Hello, Thanks for your contact and sorry for the late reply. ...
gr

No reinicia el tablet dasaita vivid 11 en nissan qasqai J11
2/5/26, 7:19 PM • grego rubio 2/5/26, 8:22 PM

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2
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grego rubio
2/5/26, 8:22 PM

el numero de serie es: C82A18826B90D137 comprada en diciembre de 2023
MK

Camry G13 frozen screen Frozen Display
11/28/25, 5:24 PM • Mochi Kiwi 1/15/26, 10:38 AM

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18
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339
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SD

Support Dasaita
1/15/26, 10:38 AM

@Mochi Kiwi Could you please send a video of showing the wiring connection,so that we could bett...
M

Dasaita PX6 No sound from Aux audio 2012 Tundra
12/29/25, 6:18 PM • Moose 1/15/26, 9:43 AM

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9
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146
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SD

Support Dasaita
1/15/26, 9:43 AM

@Moose I wanted to inform you that the product has been discontinued for almost three years. Curr...
cc

App di google continuano ad interrompersi e non funzionano
12/14/25, 8:56 PM • calogero campo 12/17/25, 6:34 AM

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7
Posts

237
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SD

Support Dasaita
12/17/25, 6:34 AM

@calogero campo Please go to Settings > System > Reset Options > Erase all date(factory ...
JR

android auto bluetooth 4runner Wi-Fi & Mobile Hotspot
12/8/25, 7:42 PM • Joseph Rohan 12/9/25, 8:05 AM

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2
Posts

192
Views

SD

Support Dasaita
12/9/25, 8:05 AM

@Joseph Rohan In this case, we suggest you could go to Android auto settings > disable the Bac...
SM

Qashqai 2017 with a G13 head unit. Engine off and continued play
3/18/25, 6:10 PM • Stephen Maher 3/22/25, 6:39 AM

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6
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345
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SD

Support Dasaita
3/22/25, 6:39 AM

@Stephen Maher We assume that the shut down delay settings could already meet your expecta...
PB

Toyota Rav4 2017 ABS errors with Dasaita head unit
2/13/25, 9:20 PM • Philo Beddoe 3/5/25, 10:17 AM

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8
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312
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SD

Support Dasaita
3/5/25, 10:17 AM

@Philo Beddoe Hi Philo, Thank you for getting back to us. If that is your car's original cable ...
MW

Boot loop android 13
3/3/25, 2:04 AM • Myles Weary 3/4/25, 9:39 AM

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2
Posts

192
Views

SD

Support Dasaita
3/4/25, 9:39 AM

Hi Myles, Here are some tips to help you get it done: ①G13 Version：Make Sure your unit is QCM...
LB

Overhead lighting not working after Dasaita unit installation
12/6/24, 6:32 PM • Lukas Borek 12/9/24, 10:02 AM

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2
Posts

81
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SD

Support Dasaita
12/9/24, 10:02 AM

@Lukas Borek Hi Lukas, Do you mentioned this button?(Pic attached)Could you also send a v...
ev

toyota corolla 2020 unit stuck on dasaita logo keeps rebooting.
11/26/24, 12:44 AM • edwin villegas 11/27/24, 3:44 AM

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4
Posts

193
Views

SD

Support Dasaita
11/27/24, 3:44 AM

@edwin villegas Hello.Thanks for getting back to us. We are wondering if you can enter th...
FR

firmware android 11 #px6 Mitsubishi lancer Head unit px6 android 11 stuck on boot loop
9/28/24, 4:46 PM • Francisco Rivera 10/8/24, 3:38 AM

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6
Posts

883
Views

SD

Support Dasaita
10/8/24, 3:38 AM

Thank you for your time and patience in this matter. Please shot click to choose the option from...
BY

Gyro change altitude from meters to feet
9/20/24, 4:33 PM • Bob Yamaoka 9/26/24, 2:30 AM

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2
Posts

210
Views

SD

Support Dasaita
9/26/24, 2:30 AM

@Bob Yamaoka Hi Bod, Thank you for you valuable suggestion. Considering that that meters is an ...

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