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@Beep Beep  Thank you for sharing the details about the interface DPI issue you're experiencing. We sincerely apologize for the inconvenience this has caused, especially the difficulty in re...

Hi @Juan Martinez , Please kindly change it back to the Version 1. (Settings > Car > Factory settings (password: 126) > Others > Customer Version > Choose Version 1 > Apply > ...

Hello @CareP , Based on the screenshot, we found that your firmware is G13 not Vivid13. For the issue of bluetooth, could you kindly go to Apps&Notification to clear the cache of bluetooth an...

Hey guys, I'm having trouble with my bluetooth dropping out (daily) on calls when I'm driving or navigating. Works fine for about 5 minutes and then just drops off. I have also noticed as others ha...

The order number was SP-DA7270 Here a screenshot of the original firmware:  (MCU version was 4.14A) Tried all the reset options but nothing helped, now running the latest Vivid V1 version wi...

Hi Support, I've downloaded the latest Firmware  ( HA3_rk3399_10.0_ota(20230803) ) an made the Update via USB-Stick. After the Update Bluetooth isn't activated anymore and I can't avtivate i...

The current size is half of the size on Android Auto in the Honda so pixelation would not be an issue. How can I adjust that because the text is not readable while driving which defeats the purpose...

Hello @calogero campo , In this case, there is no need to  update the MCU version. Here is the difference between MCU and Firmware. https://www.dasaita.com/community/forum/difference-betwee...

Hello @Phaco , Please send us your order number so that we could document your issue. Could you please go to Settings > About Machine and send us the current Build Number and MCU version, we m...

Hello! I'm having an issue with my G13 where all the content on Android Auto is very small including all the details on Google Maps. I've gone through every setting and increased all the resolutio...

@calogero campo In this case, could you please update the firmware and MCU to the latest version. MAX10(20230803): https://www.dropbox.com/scl/fi/sy068zz4tgokutkfhuwkt/update.zip?rlkey=uuhukuun38...

@Support Dasaita Update: Mia from Dasaita Support sent me an system/firmware update file and it worked!  My rear speakers are now producing sound now and so is my JBL Subwoofer!  Thank yo...

To prevent upgrade errors, we have removed the public download links for MCU firmware. This is because required versions differ across models (e.g., G13, Vivid11) and even production batches. If y...

Step-by-Step Guide: Go to Settings > About Machine > Look for the Build Number > Check the end of this number for a V1 or V2 marking. Which Version Should You Use? ...

Crucial: You must download the correct firmware for your specific head unit model. If you're unsure, contact the manufacturer's support before proceeding. Preparation is Key:&n...

@Support Dasaita I tried a factory reset and that still did not fix the issue.  Do you think it is an issue with the Canbus?  Is it possible to get a firmware update file and/or a Canbus ...

@tone T Hi there, 0 is the "unity" gain, you said that no sub output when it's set to "0", could you let us know your current firmware Build Number? You could kindly let us know if the situation oc...

The firmware update went very smooth, I will test the music quality and mic and report back shortly I took a video of the backup camera engaging running this latest firmware but I can't post exter...

@Support Dasaita okay, what is "unity" gain on the sub fader then? Meaning the position where the sub out signal's level is neither boosted nor reduced. No way is it with the fader all the way down...

@Mike Carbary For the first 2 issues, you could try to update the firmware and MCU to the latest version and see if the situation will improved or not. G13(20251031)-V2: https://www.dropbox.com/s...