Firmware update Troubleshooting

159 Topics 0 Followers

AZ

G12 Touch screen misaligned
3/7/24, 5:45 PM • Alex Zapata 8/25/25, 7:33 AM

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Support Dasaita
8/25/25, 7:33 AM

@george asah adjei Hello. Regarding to your issue, we suggest that you can try to use a m...
JH

2019 GMC Sierra 1500 + G13
5/30/25, 3:59 AM • Jason Hodgins 7/10/25, 6:57 AM

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Support Dasaita
7/10/25, 6:57 AM

@Jason Hodgins No problem，we'll send you a return label
CW

Stuck on initial bootup splash screen, need to pull fuse to power cycle to boot properly
7/2/25, 11:32 PM • Chase W 7/5/25, 6:51 AM

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Support Dasaita
7/5/25, 6:51 AM

@Chase W It is our pleasure to assist here!
JG

No sound without reason
6/9/25, 8:49 AM • Jonathan Gaillot 6/26/25, 3:46 AM

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Support Dasaita
6/26/25, 3:46 AM

@Jonathan Gaillot in order to follow up the issue with you on time,shall we chat by email? Here ...
JM

#2018 Ford Help Please PX6 2018 F150
6/11/25, 10:44 PM • John Mitchell 6/13/25, 9:58 AM

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Support Dasaita
6/13/25, 9:58 AM

@John Mitchell Could you please go to Settings>About machine and provide the following ...
SL

Updated headunit to Vivid - Colour distorted
6/11/25, 3:16 AM • Steven Le 6/12/25, 10:01 AM

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SD

Support Dasaita
6/12/25, 10:01 AM

@Steven Le Hi SLSteven Le, May i know what's the original version of the unit you have? To ensu...
SB

black screen Reset Tundra Dasaita Vivid G13 Resets to Black Screen
5/12/25, 11:53 PM • Shawn Bennett 6/11/25, 4:28 PM

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SB

Shawn Bennett
6/11/25, 4:28 PM

Can you give an update where this issue stands? Any feedback from the engineer after I sent...
RI

Vivid 10 System issue
5/25/25, 6:07 PM • Razvan Ionut 5/29/25, 6:48 AM

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Support Dasaita
5/29/25, 6:48 AM

@Razvan Ionut Hello. Regret to tell you there are no other options can be advised.It most...
RS

Turn off Auto play on unit
5/10/25, 10:23 AM • Robert Sullivan 5/19/25, 5:50 AM

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Support Dasaita
5/19/25, 5:50 AM

@Robert Sullivan Hello. Please firstly try to use a Pin/Paperclip to press and hold the R...
AD

2017 Honda Civic Touring With Dasatia Android 13. No sound during carplay calls.
5/17/25, 9:16 PM • Alex Dionne 5/19/25, 3:40 AM

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Support Dasaita
5/19/25, 3:40 AM

@Alex Dionne Hello. Could you please tell us if you have tried to turn up the volume on y...
JA

#android Dasaita 1280x720 resolution
5/10/25, 8:30 PM • Jafar Alomari 5/19/25, 3:13 AM

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Support Dasaita
5/19/25, 3:13 AM

@Jafar Alomari Hello.Glad to hear that the problem has been solved.Yes, it is the right way.
YB

#honda #blackscreen #hr-v G13 Shuts off when side/rear camera starts
5/9/25, 11:21 PM • Yong Bakos 5/12/25, 9:26 AM

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165
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Support Dasaita
5/12/25, 9:26 AM

@Yong Bakos Hello.Thanks for your message. Regarding to your issue, we have arranged the ...
MT

Delay on connect calls
4/29/25, 3:42 PM • Massimo Tonini 5/7/25, 6:21 AM

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Support Dasaita
5/7/25, 6:21 AM

@Massimo Tonini Hello.Thanks for getting back to us. Please check the update tutorial bel...
TC

PINK SCREEN
4/9/25, 11:35 PM • Tolando Cleveland 4/30/25, 10:35 AM

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Support Dasaita
4/30/25, 10:35 AM

@Tolando Cleveland Sorry for this confusion. Based on the previous conversation, the unit...
RK

zlink, factory reset, android auto Scout OS #4Runner Restauración de fabrica
4/23/25, 8:17 PM • Rodrigo Kremer 4/25/25, 2:39 AM

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135
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Support Dasaita
4/25/25, 2:39 AM

Gracias por contactar con Dasaita. ¿Podrías proporcionar una imagen que muestre el...
BD

Bad quality radio
4/1/25, 4:16 PM • Bruno De la Garza 4/2/25, 10:07 AM

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135
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Support Dasaita
4/2/25, 10:07 AM

@Bruno De la Garza Hello， Please go Settings>Car> Factory Settings:126> Radio>...
JI

New firmware now keyboard stops working freezes
3/12/25, 6:49 AM • J Irving 3/14/25, 9:45 AM

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117
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Support Dasaita
3/14/25, 9:45 AM

@J Irving To ensure the specific solution for your car stereo,please provide us with your Order d...
D

Black Display #blackscreen blackdisplay Screen flashing/ Glitching now Black screen (HELP)
3/12/25, 11:56 AM • DeeWee 3/14/25, 3:24 AM

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352
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Support Dasaita
3/14/25, 3:24 AM

@DeeWee Hi， Thank you for sharing us the details. Regarding the second phone,can you vaguely s...
JI

Scout new firmware bugs
1/27/25, 8:53 PM • J Irving 2/5/25, 9:50 AM

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Support Dasaita
2/5/25, 9:50 AM

@J Irving Hello.Regarding to your issue, we suggest that you can try to do as follows:1.Pl...
BL

no audio #youtube Youtube no sound after restarting the car.
1/21/25, 2:26 PM • Brad Littlejohn 1/21/25, 2:26 PM

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BL

Brad Littlejohn
1/21/25, 2:26 PM

px6 with the latest firmware. When I have youtube music videos running on the unit. E...

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