@Adam White  Hello.Based on your car information, we initially judge the CanBus model is "CB004".And please set up the CanBus option is "NO.8":Settings > Car > Factory settings (passwor...

@K D Please let us know if you have updated the firmware to version G12（20240713）.

@Adam Rosenthal this could be the cause of my problem with no connection, how do you use slot 2?, is there a physical 2nd slot somewhere?  And what tool did you use to convert the IMEI number...

On my G12 in the UK, (Order SP-DA5357), I cannot get the 4G mobile connection working, I have tried so far, 2 different SIM cards, Three and Vodafone, both of which have an excellent signal in my p...

@Support Dasaita how do we know or where can we find the info for our specific Canbus?  I just installed unit and can't get the keys to work.  2016 toyota tundra non JBL.

Same issue need activation code or QR for zlink

@Support Dasaita any update?

@Support Dasaita any update?

Dear @Support Dasaita  I just updated my PX6 Vivid11 to 7.5.4388.To be sure to ask proper things, what "I updated"? Firmware? Andorid launcher?Before updating I red something about "alert...

@Support Dasaita, Here is a demonstration where the Sub works when I hook up an external source, but the Sub/FL/FR/RL/RR all fail to give any signal. I don't think any of these are putting out any ...

@Support Dasaita, I installed both. Vivid 13 works fine but the MCU breaks everything and causes the OS to crash. Radio doesn't work and both cameras don't work. I downgraded the MCU to 4.13a and t...

@Juan Perez as far as i know, that option did nothinng and finally they decided to remove from options. In my case, that i am having som microphone issues (works for calls but not for android syst...

Just purchased the G12/13 unit for my Tundra. How can I find out it the HU will support Verizon sims/network 

Hi,  no, sorry. The head unit is only using wifi which is provided by my phone (mobile hotspot). In dependence of the sim card (in the phone) I have access to spotify or the latest updates. T...

Hi, sorry not yet. I will make a short video in the next days.

J'ai installé la version Zlink5 (v5.4.36)j'attends de voir si cela regle mais probleme

Bonjour j'ai un probleme avec le carplay, il se connecte et deconnecte de façon aleatoire, j'ai un iphone 12 pro max en 17.5.1 et c'est tres embetant. ma femme a un samsung zfold 3 et cela f...

Hello,Can you please provide instructions on how to update the firmware here? Thank you

Does G12 DSP support custom time delay (time alignment) for audio outputs? I want to use 5 channels of audio output, with each channel applied a custom delay, to fix the audio image for  drive...

Toyota Corolla SE Nightshade 2022 I've been dealing with a problem where the unit reboots itself, and after it restarts, I can't interact with anything unless I completely power cycle the car. I c...